Contact Us

We'd Love to Hear from You!

Got a question, need help with an order, or just want to say hi? We're here for you! Choose whichever way works best for you to get in touch.

Get in Touch

💬 Chat with Us Instantly

Click the chat button on our website and we'll respond right away during business hours! It's the fastest way to get help.

📝 Fill Out Our Contact Form

Use the form below to send us a message and we'll get back to you within 24 hours on business days.

📱 Slide into Our DMs on Instagram

Instagram Handle: @my_boxie

Our Business Hours

Our friendly team is available Monday to Friday, 9:00 AM to 5:00 PM AEDT. Don't worry though – our website is always open for browsing and ordering! 🌙⭐

Quick Questions?

Before you reach out, you might find your answer in our FAQ page! We've covered everything from shipping times to returns and exchanges.